Policy Statement

Rates
All rates are quoted in US dollars and are subject to change without notice. Rate will be confirmed at time of booking.

 

Gratuity
Gratuity is not included in payment. As a guideline we recommend 15%, however if you think the staff deserves more than the suggested rate or if you would like to give more to one specific individual, please feel free to do so. The staff relies greatly on your generosity.

 

Free Wi-Fi 4G Internet
Connect wirelessly to the fastest internet provider, connection for up to 5 devices at a time.

 

Airport Transfers
Airport transfer reservations can be made at www.jutatoursltd.com Juta Tours Ltd.

 

Check in Time
Check in is 3:00 P.M.; Check-out time is 12:00 Noon.

 

Confirmed Bookings
To confirm your booking we require full payment. Your payment will signify your full acceptance and agreement to all the terms and conditions posted on this page and will be considered binding. Payments are accepted by credit card, wire transfer or in cash in US dollars or converted to an agreed Jamaican equivalent. Please refer to our General Cancellation/Refund Policy below for details on our refund policy.

 

Capacity of B&B Rooms or Villa
The fire marshal has stated the number of persons occupying the property must not exceed Ten (12) adult persons and Two (2) children under the age of twelve (12) years. Infants and toddlers under the age of three (3) years, sleeping in a basinet and will not be included in the villa's total head count. If individuals are added to the party, the customer agrees to notify the property manager (Richard Simpson) at 876-371-3112 immediately. Should a group misrepresent themselves, they will be required to pay for the additional person/s in the amount of One Hundred Twenty Dollars (US$120) per-person, per-night or shall be asked to leave the villa.

 

Green Hotel
We are an environmentally responsible resort with a strong commitment to environmental management programs such as
recycling, linen and towel reuse, composting, energy conservation, water conservation, limited use of chemicals, management and staff education and monitoring systems etc. For example, in a typical one week stay, fresh linen will be provided twice for the week. Once at the beginning and again mid week. Air conditioners will be turned off whenever guests are out of the bedrooms. Should you prefer other arrangements, please advise us at time of booking.

 

Quiet Enjoyment and Parties
Spicy Hill Villa wishes to maintain a family atmosphere for the quiet enjoyment of guests. We rent to family groups and
responsible adults only. Absolutely No House Parties or functions such as weddings are allowed without advance written
permission from the property manager (Richard Simpson). Guests shall be sufficiently quiet and peaceful, so as not to disturb other residents of the neighborhood.

 

Security (non-guest policy)
Spicy Hill Villa strives to maintain good security. For security reasons, it is imperative that you do not invite strangers (people you did not know prior to your trip) into the villa. Under no circumstances will non-guests be allowed access to the villa property
if it is deemed by management that these persons are of questionable character.

 

No Smoking Policy
We have a strict no smoking indoor policy. Smoking is permitted on the patio, balcony, pool deck, and in the garden areas.